frequently asked questions
You should receive an email when you first register as a customer. You will then also receive an invoice email when you purchase a course.
Please check in your Spam folder in case your email provider categorised it incorrectly. Click and hold on to the email and drag it to your Inbox folder so you will not have the same problem in the future.
Your account details can also be found by Clicking on the My Account button when you are logged in. There you will find your invoice under Orders that you can download or print off.
Remember, you can log in by just using the email you registered with. If you do not remember the password, just reset your password by clicking on the “Lost your password”.
It is likely that you will find all of the courses relevant and informative, even if you have previous experience working with Yolngu and other cross-cultural groups. You may be surprised by what you learn, just as I have over my 50 years learning. Some have told me they learn more in our courses, then they did living on Aboriginal community over ten years.
We recommend doing the courses in succession. Our first Worldview course is central to understanding a lot of the courses that will follow. Over time, we will be adding a lot more courses to this Cross-Cultural Learning platform.
Starting from the beginning, you will find yourself progressing through each course with the full benefit of the learnings undertaken in the previous courses.
The Yolngu people are struggling to survive in modern Australian culture. Yolngu desire to be meaningfully consulted and included in the design of government services and programs to achieve positive outcomes for their communities. However, most non-Yolngu people who create and manage programs for Yolngu people are hardly aware of the deep cultural differences that exist between traditional and modern cultural norms. These cultural differences include the essential cultural information that’s embedded in one’s native language, including untranslatable concepts. If non-Yolngu persons are not educated adequately about Yolngu cultural concepts and identities, the cross-cultural communication load is all on Yolngu people’s shoulders to bridge the resulting divide.
Australia’s First Nations people represent the oldest continuous surviving cultural group of people in the world. Sadly, much of this original culture has suffered traumatic deconstruction, through colonisation and a severe lack of culturally respectful and collaboration on the part of the (now) dominant Australian culture.
However, the Yolngu people of Arnhem Land are one of Australia’s most traditional surviving First Nations groups. By learning about Yolngu culture, you can learn about, and in effect protect, the original Australian culture in its true form.
Learning about cross-cultural and cross-language differences with one group of people will also empower you with information and skills that will help you work in all other cross-cultural settings.
You will become more culturally competent to work professionally with people of different cultural and language backgrounds.
Good cultural competency and communication skills
The main underlying purpose behind these courses is to teach good cultural competency and cross-cultural communication knowledge and skills. Therefore they are for everyone who wants to know how to work more effectively and efficiently with people from any other cultural group. This includes being able to relate and communicate better within their own prime cultural group, with different generational or interest groups.
Learning Aboriginal or Yolngu culture
Our courses are also an opportunity for anybody who wants to study Aboriginal culture, especially for those interested in the Yolngu way of life. Those who do will gain new and exciting insights into the original Australian culture that you will not get anywhere else.
Working with Yolngu people
These courses are built from grassroots collaboration with Yolngu people over a duration of 40 years. As such, they are perfect for anyone working with Yolngu. You will learn, within minutes or hours, the knowledge that might take you many years to discover yourself. In turn, this fosters good working relationships and creates positive program outcomes.
Health and safety of frontline staff
Good cultural competency information and skills are essential for personal well-being, healthy relationships, and working safely in cross-cultural environments. These courses will help to keep your workers safe and productive, lowering staff turnover and burnout.
Management and HR positions
The courses are also relevant for those supporting frontline staff who are working with cross-cultural groups. It is imperative that people in management and HR positions understand the daily issues that frontline staff encounter. These courses have been designed to be of assistance to managers as well as frontline staff.
Policy programming and development
It is essential that mainstream Australians who manage and develop policies or programs for First Nations Australians or other ethnic and indigenous groups have a good understanding of the living reality of these people. Understandable gaps in cultural knowledge will be a bridge, leading to more productive program and management outcomes.
Why Warriors are proud to present information in these courses that’s relevant for all persons wanting to understand how to work with First Nations, migrant and ethnic groups generally.
In developing these courses, Richard Trudgen builds on his wealth of experience in teaching cultural competency and communication skills in seminars across every major city in Australia, as well as in small communities — from Weipa, in northern Qld, to Broome in WA.
Our everyday working situation with the Yolngu people of north-east Arnhem Land puts us at the cutting edge of crucial intercultural and interlanguage issues. It is a melting pot of modern cross-cultural living.
This has led us to study international cultural competency, communication theory, and skills to overcome these problems.
Thanks to Richard’s hard-earned insights, Why Warriors’ Cross-Cultural Learning courses can equip you to be more culturally competent and be able to work in a more culturally safe way, with a wide range of cultural groups.
If you click on the ‘My Account’ button up the top of the page, you will find all the courses you are enrolled in. If you wish to resume a lesson halfway through, click on the drop-down menu to reveal the individual lessons in each course, and click on the one you are currently up to, to continue.
If you are not familiar with using a computer, our online courses are accompanied with extra instructions, located in the ‘materials’ tab when you enter your first lesson of the course. These instructions will help you navigate through our courses. If you have any queries, please don’t hesitate to contact us using the form below this FAQ.
Yes all our course provide a lifetime access. Well as long as we can keep our internet service online. Our internet online cost are very high. You can help us through by tell others about the great courses and get more people to enrol. Or help us find someone with deep pockets who can back us finically.
To protect our valuable intellectual property, the only materials available for download will be in the ‘materials’ tab, as the Kinship Charts are in the first chapter of the Kinship Course. Previous publications we have released have unfortunately been stolen, resulting in a loss of revenue for this small social enterprise organisation. Why Warriors need every dollar raised from these courses to be spent building more online courses and funding our cross-cultural/language education programs for Yolngu.
We encourage you to take notes while you work through each lesson, as they will become your take-home course study notes, and will assist you with answering the questions in the quizzes at the end of each chapter. And please remember, you can return to these courses as many times as you need.
Unfortunately, the content is not yet available to complete when offline. Please ensure you have consistent internet access to complete the courses. In the future, we will be looking into how to make it possible to access the courses offline. However to do that would require an extra $15,000 a years just to make this possible. So it is not on the top of our must-do list.
If for some reason, you are not able to access your enrolled content, please contact us via the form at the bottom of this page.
Please, click on the My Account button at the top of the page to find your courses.
If you encounter problems with playing videos, first try clearing your browsing data (browser cache). To clear your cache, please click on the three little vertical dots at the very top right hand corner of your browser window. Click More Tools/”Clear browsing data” on Google Chrome. This might solve the problem. Sometimes the video embed links will not work if your browser is not fully updated. Please ensure you are using the most updated version of your browser: Chrome is recommended.
If you have any further issues, please contact us via the form at the bottom of this page.
If an error message occurs when the course is loading, it can be a problem with your internet speed rather then anything wrong with the course. Please refresh your page or click on the lesson again.
All the Course titles are links to the courses. (Worldview Course or Kinship Course etc.) Just click (or double click) any Course title and it will open up. Then scroll down to the bottom of the page and the course and all of the lessons will be there. Click on the Course title or the Expand button to find where you want to start, or continue.
Your courses are always active for you to revisit at any time you want to. This includes the courses that you have completed. Just click on the Course title (Worldview Course or Kinship Course etc.) to access them.
Why Warriors respectfully acknowledge the Yolngu people, Traditional Custodians of the land on which we live and work.
We pay respect to all First Nations peoples, past, present and emerging.